Thank you for shopping with YA MAN.
We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, you may request a return or exchange under the conditions below.
1. Return & Exchange Period
Returns and exchanges are accepted within 14 days of receiving your order.
Requests submitted after 14 days may not be accepted.
2. Eligibility for Returns
To qualify for a return or exchange, items must:
- Be unused and unworn
- Be in original condition
- Include original tags and packaging
- Have no stains, damage, odors, or signs of use
YA MAN reserves the right to reject returns that do not meet these conditions.
3. Non-Returnable Items
The following items may not be eligible for return or exchange:
- Items marked as Final Sale
- Gift cards
- Customized or personalized products
- Items damaged due to misuse or improper care
4. Refund Process
Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, refunds will be processed to the original payment method within a reasonable number of business days depending on your payment provider or bank.
5. Exchange Process
If you would like to exchange an item for a different size or color, please contact us before sending the product back to confirm availability.
6. Shipping Costs
Shipping fees are generally non-refundable unless the return is caused by:
- A damaged item
- A defective product
- An incorrect order sent by YA MAN
Customers may be responsible for return shipping costs unless otherwise stated.
7. Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos and order details.
We will work to resolve the issue as quickly as possible.
8. Contact Us
For any return, exchange, or refund inquiries, please contact us:
Website: yaman-fashion.com